Shelter Support Advocate (Part-time) Customer Service & Call Center - Cornelia, GA at Geebo

Shelter Support Advocate (Part-time)

Circle of Hope Circle of Hope Cornelia, GA Cornelia, GA Part-time Part-time $16 an hour $16 an hour 4 days ago 4 days ago 4 days ago Position Description Circle of Hope Position Title:
Shelter Support Advocate Supervisor:
Shelter Program Manager Department:
Emergency Shelter Status:
Part-time Job Classification:
Hourly Hours:
Varies Position
Summary:
This is a part-time hourly position that includes providing advocacy, support and safety planning with shelter residents; answering crisis line; handling crisis situations; and ensuring shelter security during shift.
Responsibilities and Duties:
Provide trauma-informed direct services to victims of domestic violence and/or their children, including:
emotional support, advocacy, crisis intervention, safety planning, parenting support, and information and referrals.
Provide immediate crisis intervention via telephone for victims calling the hotline.
Make decisions as to residential admissions.
Complete intakes including applicable forms, room assignment, safety procedures, and shelter orientation.
Complete a shelter exit survey with residents leaving shelter as well as required exit paperwork.
Acquaint residents with emergency procedures for fire, tornado, etc.
and with safety procedures.
Hold house meetings with residents as needed to discuss safety rules, assign chores, air grievances, and resolve any conflicts.
Ensure security procedures are followed on site.
Provide documentation of activities occurring on each shift.
Provide information to other staff members on relevant details to help assess resident needs.
Participate in training and in staff and or board meetings upon the request of supervisors.
Complete all required statistical information.
Perform other duties as assigned by supervisors.
Education:
Minimum of GED or HS Diploma required; Associate Degree preferred.
Qualifications:
Experience in the field of domestic violence and/or crisis intervention.
Must have ability to utilize empowerment philosophy, to remain nonjudgmental, and to work with diverse populations.
Must have strong organizational skills, excellent written, oral communication, and computer skills.
Job Type:
Part-time Pay:
$16.
00 per hour Schedule:
8 hour shift Overnight shift Education:
High school or equivalent (Required) Shift availability:
Overnight Shift (Preferred) Night Shift (Preferred) Day Shift (Preferred) Work Location:
In person Position Title:
Shelter Support Advocate Supervisor:
Shelter Program Manager.
Estimated Salary: $20 to $28 per hour based on qualifications.

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